Virtual Workshops Part 2

by

We’ve learned several things about making virtual workshops work as well as possible. I wanted to share a few lessons learned from them. As I mentioned in my previous blog, we used Webex, but these tips should work with any of its competitors.

#1. Get cameras and use them: For any call longer than an hour, cameras make a huge difference. Seeing who you are talking to adds fidelity to the conversation–body language, distractions, etc. Before kicking of these workshops, we sent the participants a planning email to let them know that we expected them to be on camera. Not all did, but for those that did use their cameras, there was a noticeable increase in the quality of the conversation and the results. In the future, I think I would make cameras mandatory.

#2. Use multiple screens: If you’ve used Webex or some of its peers in the past, you’ve probably heard someone say something like this: “Can you transfer control to me? Let me see, Can you see my screen yet? No? Well let me try this. How about now? No? It sure is running slow today.” These tools don’t make it easy to see what the other participants on the call are seeing. To solve this problem, we ended up having the workshop leader join Webex twice: once as a leader and once as a participant (on two different computers). This allowed us to see what everyone in remote locations was seeing and to avoid the annoying distracting conversation about who could see what. It also allowed for better viewing of the cameras from the remote participants.

#3. Land Line: I wanted desperately to be able to use my iPhone on the AT&T network for these calls, mainly because it has a nice headset which is crucial if you’re going to be on a call for a long time. But, repeatedly, it was my iPhone (or AT&T . . . its hard to tell which) that was the weakest link on the call: static, poor voice quality, call dropping, etc. In fact halfway through this series of workshops, I had to run out and by a headset for a landline. The improvement in quality was stunning . . . and it has in fact made me more aware of the reduction in voice quality generally on the iPhone/AT&T solution.

Do you have any tips to share?

READ MORE

Your Personality Is Showing

Your Personality Is Showing

There I was, minding my own business one evening, digging into my organization's SEO performance (as one does), when I came across something interesting. Search terms related to "MBTI" — or the Myers-Briggs Type Indicator, developed by Katherine Cook Briggs and Isabel...

read more
Lessons From a Change Manager Who Hates Change

Lessons From a Change Manager Who Hates Change

Hello. My name is Monique, and I’m a change manager who hates change.   After years of receiving “consulting therapy” from various mentors, I am now able to say these words out loud and proudly. But for a long time, it felt more like an admission of guilt. I mean, who...

read more
Creativity as a Cure

Creativity as a Cure

The topic of creative solutioning has been front and center these days as we talk more and more about organizational adaptability in the face of dynamic and uncertain times. For example, I recently read about a project that got me thinking about specific priorities...

read more
Thought Ensemble, a Pariveda Company — Why Now?

Thought Ensemble, a Pariveda Company — Why Now?

Big news over here as we close out the year - we have been acquired by Pariveda, a 750-person consulting firm in 12 markets across North America! We are now “Thought Ensemble, a Pariveda Company” and I’ll be serving as the Managing Vice President continuing to lead...

read more
Thought Ensemble Joins Pariveda Solutions!

Thought Ensemble Joins Pariveda Solutions!

Dallas, December 9, 2021 /PRNewswire/ -- Pariveda, a leader specializing in solving complex technology and business problems, announces the acquisition of Thought Ensemble. With the addition of Thought Ensemble, Pariveda now provides holistic business strategy,...

read more
Thoughts on Colorado’s Equal Pay for Equal Work Act

Thoughts on Colorado’s Equal Pay for Equal Work Act

It was about a year ago that we first started hearing about Colorado’s Equal Pay for Equal Work Act (SB19-085) and I knew it was going to be national news. We’d just gotten past the “Rocky Mountain High” jokes, and our lovely state was trying to break new ground...

read more
Disruption Is the New Normal

Disruption Is the New Normal

By nature, disruptors are not popular. “First they ignore you, then they laugh at you, then they fight you, then you win, then they copy you.” We have all heard some version of this quote, and we have all seen it play out in real life. We've seen it with building...

read more
What Would You Say You Do Here?

What Would You Say You Do Here?

“I deal with the … customers so the engineers don't have to! I have people skills!” That famous Office Space quote from Tom Smykowski cracks me up every single time. I know Toms. I’ve been Tom. Change the quote to say, “IT Team” instead of “engineers,” and there’s a...

read more