“The Great Resignation” Has a Really Good Publicist

by

Mass resignations are a big deal right now. Yes.

Is it surprising? Absolutely not.

People leaving for greener pastures is not a new concept. How many of you — given a choice between two situations — would choose the one that LEAST benefited you?

If a better option presented itself, would you stay at a company where you felt unappreciated? Where the pay didn’t match the workload? Where the commute became unsustainable? Where there were limited opportunities for growth?

You get the point. No one would fault you, and no organization would be surprised at your reasoning. I believe the reason the “Great Resignation” is generating so much buzz comes down to timing — as all great PR does.

When 2020 first shut down offices and gatherings, I think many people just clung to what they knew. If you were fortunate enough to have (and keep) a job, there was a tiny bit of stability hidden in the shifting sand. We (companies and people alike) were all in survival mode. Organizations were so busy trying to adapt and survive that there was likely little emotional energy left to think about the system and how to keep people happy once things started to suck less. It was a dark time.

Once points of light started emerging (Vaccines! Economic rebounds!) there was understandably self-reflection and resignation in mass quantities. A lot of people reached their breaking point at roughly the same time. Why be unhappy if you don’t have to be? Even though so many people are deciding to make career changes, or exit the workforce altogether right now, I’m willing to bet their reasons for leaving are as varied as the individuals.

We are tempted to go and seek out some new way of solving for “The Great Resignation.” After all, it is “great,” which implies something unprecedented (side note, I’d be thrilled not to hear the word “unprecedented” again for a very long time). But perhaps we should go back to what we know. We should remember that every organization (and the way it interacts with everything else) is a system, and respected organizational frameworks like McKinsey’s 7-S or the Galbraith Star help coordinate the complexities that drive the day-to-day experience of those systems.

Yes, people are important — the most important! But recruiting and keeping people requires the right balance and interplay between each individual and all of the other mechanisms of the company.

If your industry or company is currently seeing a mass exodus of employees, the good news (Yes! Good news!) is that you can still pinpoint the reason (or reasons) using a traditional framework. There’s no reason to reinvent the wheel. Before you panic and start slinging solutions, consider this:

The system has to be right to keep employees. And even when it’s right, your system still won’t keep all your employees, but it’ll keep the right ones.

Deep breath.

So, you want to evaluate your system? How will you know where to focus first? Start with inviting your leadership team into vulnerable conversations:

    • Do our employees feel connected to a deeper sense of purpose and a vision for where our company is going?
    • Do we see obvious opportunities to improve our ways of working or our workplace conditions?
    • Do our employees know what’s expected and do they have the right tools and skills to be successful?
    • Is there trust at all levels of the organization?

    Once you’re aware of the opportunities, you can prioritize the changes that will have the most impact on retaining your people and ensuring the system holds together.

    There are some stunning recent examples of changes companies are making to support their employees:

      • McDonald’s recently announced they are offering childcare and tuition reimbursement to attract and keep employees
      • Fidelity, Marriott, and many others are offering more paid time off to combat employee burnout, including company-wide vacation periods
      • Thought Ensemble continues to support flexible work arrangements — balancing client needs best served in-person, remote work from home, and opportunities to connect with other employees, based on comfort-level

      If it all holds together and creates a compelling value proposition for the employees, retention is a logical byproduct.

      I’ll leave you with this: employment can be a means-to-an-end or it can provide a sense of identity, purpose, and belonging. With table stakes of health, wellness, and safety, it’s the organizational systems that support deeper employee needs that will best weather “The Great Resignation.”

      READ MORE

      Your Personality Is Showing

      Your Personality Is Showing

      There I was, minding my own business one evening, digging into my organization's SEO performance (as one does), when I came across something interesting. Search terms related to "MBTI" — or the Myers-Briggs Type Indicator, developed by Katherine Cook Briggs and Isabel...

      read more
      Lessons From a Change Manager Who Hates Change

      Lessons From a Change Manager Who Hates Change

      Hello. My name is Monique, and I’m a change manager who hates change.   After years of receiving “consulting therapy” from various mentors, I am now able to say these words out loud and proudly. But for a long time, it felt more like an admission of guilt. I mean, who...

      read more
      Creativity as a Cure

      Creativity as a Cure

      The topic of creative solutioning has been front and center these days as we talk more and more about organizational adaptability in the face of dynamic and uncertain times. For example, I recently read about a project that got me thinking about specific priorities...

      read more
      Thought Ensemble, a Pariveda Company — Why Now?

      Thought Ensemble, a Pariveda Company — Why Now?

      Big news over here as we close out the year - we have been acquired by Pariveda, a 750-person consulting firm in 12 markets across North America! We are now “Thought Ensemble, a Pariveda Company” and I’ll be serving as the Managing Vice President continuing to lead...

      read more
      Thought Ensemble Joins Pariveda Solutions!

      Thought Ensemble Joins Pariveda Solutions!

      Dallas, December 9, 2021 /PRNewswire/ -- Pariveda, a leader specializing in solving complex technology and business problems, announces the acquisition of Thought Ensemble. With the addition of Thought Ensemble, Pariveda now provides holistic business strategy,...

      read more
      Thoughts on Colorado’s Equal Pay for Equal Work Act

      Thoughts on Colorado’s Equal Pay for Equal Work Act

      It was about a year ago that we first started hearing about Colorado’s Equal Pay for Equal Work Act (SB19-085) and I knew it was going to be national news. We’d just gotten past the “Rocky Mountain High” jokes, and our lovely state was trying to break new ground...

      read more
      Disruption Is the New Normal

      Disruption Is the New Normal

      By nature, disruptors are not popular. “First they ignore you, then they laugh at you, then they fight you, then you win, then they copy you.” We have all heard some version of this quote, and we have all seen it play out in real life. We've seen it with building...

      read more
      What Would You Say You Do Here?

      What Would You Say You Do Here?

      “I deal with the … customers so the engineers don't have to! I have people skills!” That famous Office Space quote from Tom Smykowski cracks me up every single time. I know Toms. I’ve been Tom. Change the quote to say, “IT Team” instead of “engineers,” and there’s a...

      read more