Reward v. Return:  Drop the myopic lens

Reward v. Return: Drop the myopic lens

I’ve heard time and time again, how operating leaders (including, but definitely not limited to COOs and CSCOs) need to modify their current approach to managing their organizations performance, both financial and operating.  BUT, what most conversations tend to focus...
The soft side of business intelligence ROI

The soft side of business intelligence ROI

I went to a great Business Intelligence panel last week put on by CSIA, Colorado’s Technology Association. It was a combination of presentations by IBM and JCB Partners, along with a panel discussion that also included a couple of local executives who had successfully...