by Kyle Kidd | Aug 19, 2014 | Capabilities, Kyle's Blogs, Operations, Supply Chain
It’s tough being the operations guy. You have to “make it happen” in terms of cost savings and sometimes you are even responsible for the top line. The COO is often responsible for a vast swath of the business aside from some administrative functions such as legal and... 
by Kyle Kidd | Feb 17, 2014 | Capabilities, Kyle's Blogs, Operations, Process Improvement, Productivity, Visibility
I was eating in a restaurant a couple weeks ago and noticed that everywhere I looked I saw the message, “You deserve the freshest!” Why do I deserve the freshest? Is there something this poster knows about me that I don’t? A little while later in another store all...