by Parimal Patel | Sep 14, 2014 | CIO Concerns, Communication, Strategy, Technology
With social media, email marketing, and other marketing tactics that are much more prevalent as technology advances, it has become more common that Marketing groups will oversee and maintain their own tools while Information Technology (IT) focuses on other... 
by Lisa Jasper | Dec 16, 2009 | Technology
I went to a great Business Intelligence panel last week put on by CSIA, Colorado’s Technology Association. It was a combination of presentations by IBM and JCB Partners, along with a panel discussion that also included a couple of local executives who had successfully... by Lisa Jasper | Jul 2, 2009 | Other
The most commonly asked question I get from CIOs undertaking a performance management initiative is: “How can I measure business value when our company does not measure benefits achieved?” The truth is that very few companies actually measure benefits realized from... by Lisa Jasper | Jun 20, 2009 | Other
This blog is part of a series focused on IT Performance Management.The fundamental shift in performance management that Kaplan and Norton led in the 1990s was the balance (as in their “Balanced Scorecard”) of financial and non-financial measures. The framework they...