Scorecards … align or outsource

by

I had lunch yesterday with a friend who is a financial executive with one of the largest companies in Denver. We ended up talking about IT scorecards – not shocking since it is one of my very favorite topics. I am a big believer in using scorecards to translate an organization’s strategy and build engagement and alignment with all the employees of the organization. I was interested when he said that he didn’t think their IT organization had any kind of scorecard. When I expressed to him how powerful a scorecard can be in getting employees to understand the strategy and make good decisions, he shrugged his shoulders and said, “Well, does everyone in the organization really need to understand the overall strategy? Don’t you think there are some people who really just want to do their job and nothing else?” My gut reaction was “NO!” but I’ve been giving his questions some thought.

Upon further reflection, I’ve come to what some might consider a drastic conclusion. I agree that there are positions in organizations today that can be performed effectively with a myopic focus on the job itself, positions that do not need broader visibility and connectivity. I just think companies should “outsource” all employees who do not want or need to understand how what they do links to the overall strategy, and what they can change to make the company more successful. Anyone who can make a case that they do not want or need visibility into the overall strategy and its success measures is clearly performing a commodity job. These jobs will likely be done cheaper and better by an external provider.

READ MORE

Your Personality Is Showing

Your Personality Is Showing

There I was, minding my own business one evening, digging into my organization's SEO performance (as one does), when I came across something interesting. Search terms related to "MBTI" — or the Myers-Briggs Type Indicator, developed by Katherine Cook Briggs and Isabel...

read more
Lessons From a Change Manager Who Hates Change

Lessons From a Change Manager Who Hates Change

Hello. My name is Monique, and I’m a change manager who hates change.   After years of receiving “consulting therapy” from various mentors, I am now able to say these words out loud and proudly. But for a long time, it felt more like an admission of guilt. I mean, who...

read more
Creativity as a Cure

Creativity as a Cure

The topic of creative solutioning has been front and center these days as we talk more and more about organizational adaptability in the face of dynamic and uncertain times. For example, I recently read about a project that got me thinking about specific priorities...

read more
Thought Ensemble, a Pariveda Company — Why Now?

Thought Ensemble, a Pariveda Company — Why Now?

Big news over here as we close out the year - we have been acquired by Pariveda, a 750-person consulting firm in 12 markets across North America! We are now “Thought Ensemble, a Pariveda Company” and I’ll be serving as the Managing Vice President continuing to lead...

read more
Thought Ensemble Joins Pariveda Solutions!

Thought Ensemble Joins Pariveda Solutions!

Dallas, December 9, 2021 /PRNewswire/ -- Pariveda, a leader specializing in solving complex technology and business problems, announces the acquisition of Thought Ensemble. With the addition of Thought Ensemble, Pariveda now provides holistic business strategy,...

read more
Thoughts on Colorado’s Equal Pay for Equal Work Act

Thoughts on Colorado’s Equal Pay for Equal Work Act

It was about a year ago that we first started hearing about Colorado’s Equal Pay for Equal Work Act (SB19-085) and I knew it was going to be national news. We’d just gotten past the “Rocky Mountain High” jokes, and our lovely state was trying to break new ground...

read more
Disruption Is the New Normal

Disruption Is the New Normal

By nature, disruptors are not popular. “First they ignore you, then they laugh at you, then they fight you, then you win, then they copy you.” We have all heard some version of this quote, and we have all seen it play out in real life. We've seen it with building...

read more
What Would You Say You Do Here?

What Would You Say You Do Here?

“I deal with the … customers so the engineers don't have to! I have people skills!” That famous Office Space quote from Tom Smykowski cracks me up every single time. I know Toms. I’ve been Tom. Change the quote to say, “IT Team” instead of “engineers,” and there’s a...

read more