Organization & Operations
To compete today, businesses must move faster, provide better experiences, and continually innovate; and your ability to do so is strongly influenced by the structure and definition of your operations and organization. We work with our clients to clearly define operational capabilities powered by a well-structured, motivated workforce that understands its mission and value.
OUR APPROACH
We believe structure provides the freedom to move fast and innovate. A poorly defined or unnecessarily complex process or an inadequately structured organization is crippling, but the right level of process and organizational definition helps your organization reach its goals quicker. Clear accountabilities, decision rights, process handoffs, and exit criteria can unleash your organization’s full potential.
We believe your organization and operations should be tailored to match your strategy. Optimizing around speed will drive different decisions than optimizing around cost or quality. Your design principles need to be agreed upon up front and revisited as often as you revisit your strategy.
We believe processes and organizational structure should be considered together throughout a transformation. Organizational designs, especially roles and responsibilities, will be optimized to your strategy by considering your unique value streams and processes. Conversely, your processes can be more impactfully transformed through corresponding shifts in organizational design.
When we work with you to help transform your business, we always consider the whole picture—operations AND organization. Some of the areas where we help our clients include:
- Business Architecture
- Business Process Innovation
- Culture Enablement
- Operations Transformation Due Diligence & Optimization
- Organizational Design

CLIENT RESULTS
Operations Transformation Due Diligence & Optimization
Our client embarked on a publicly announced, company-wide restructuring initiative to simplify their product portfolio, rationalize their array of production facilities, and drive savings via operational improvements.
CLIENT RESULTS
OUR OTHER SERVICES
STRATEGY
Strategy is, in its simplest form, defining where you are going and how you will get there. Having a clear, well-articulated, and actionable strategy is critical to your organization’s success, especially when you want to transform your business.

TECHNOLOGY ASSESSMENT & PLANNING
Technology is expensive, complex, and rapidly evolving. Technology done right will not only enable your company to be successful, it will propel your company forward. Technology done wrong holds your company back from reaching its potential.

STRATEGIC PROGRAM MANAGEMENT
Consistently delivering on initiatives and programs can be a competitive advantage, and the turbulence of modern times has only increased the need for companies to have strong project management practices.

CHANGE ENABLEMENT
When your organization needs to evolve its technology, processes, or people capabilities, intentional change enablement increases the speed and effectiveness of adoption. It is a critical component to achieving the outcomes of a transformation.
