Kurzweil 2009 Prediction #5: Business Transactions

by Jim Smelley

“Most routine business transactions (purchase, travel, reservations) take place between a human and a virtual personality. Often, the virtual personality includes an animated visual presence that looks like a human face.”

On this one, he got it wrong. While it is true that most routine business transactions take place between a human and a computer, I think it would be an exaggeration to say that it involves a “virtual personality”. And, certainly there are few that include a visual presence that looks like a human face.

Once again, Kurzweil seems to have missed. . . and missed big on this prediction.

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Kurzweil 2009 Prediction #5: Business Transactions

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