by Kyle Kidd | Aug 21, 2017 | CIO Concerns, Kyle's Blogs, Operations, Organization, Strategy
It seems like every time you turn around companies are consolidating. Whether it’s an outright acquisition or a “merger of equals,” companies believe that they can create more value by joining forces than by moving forward alone. The latest attention-grabbing... 
by Michael Steinberg | Feb 6, 2017 | Operations
I’m excited for the Energy Marketing Conference in Houston in a few weeks. Tom Brady seemed to enjoy his visit to Houston and I expect to have the same experience he did! At the last few conferences, there has been a very consistent theme: people know very little... 
by Jamie Kuttenkuler | Aug 23, 2016 | CIO Concerns, Operations
Imagine that you are in the “Wild West” of IT Operations at a medium-sized organization. End users are lined up at the Help Desk, waiting to have passwords reset, questions answered, and printer toner installed. Meanwhile, Desktop Support is scrambling from cubicle to... 
by Parimal Patel | Feb 8, 2015 | Capabilities, Consulting, Operations, Strategy, Supply Chain
I was speaking with a colleague of mine last week about a company that his fund has recently added to their portfolio. The conversation topic was overall trends in supply chain that he could pursue to capitalize on their brand while improving their bottom-line. I... 
by Jay Anderson | Oct 29, 2014 | Capabilities, Delivery Methods, Operations, Organization, Process Improvement
I define Organizational Lore as the sum of all the nuggets of undocumented knowledge within a company that are passed along by word of mouth. Most organizations have some and many have critical processes that rely on it. Often ignored, Organizational Lore can be... 
by Kyle Kidd | Aug 19, 2014 | Capabilities, Kyle's Blogs, Operations, Supply Chain
It’s tough being the operations guy. You have to “make it happen” in terms of cost savings and sometimes you are even responsible for the top line. The COO is often responsible for a vast swath of the business aside from some administrative functions such as legal and...