Alexa takes on Siri

by

Amazon-vs-Siri_WebA few weeks ago, I found myself entering into a very long term relationship with my Apple Watch. When I wrote my first blog on it, I was still experimenting. But a few weeks ago, I realized I’d become completely dependent on it. My life is different now that I can take calls, respond to texts, and see calendar invites on my wrist. Funny enough, I’ve completely ignored the health prompts recently, which were the whole reason I bought the thing in the first place. Life got in the way, or maybe all those texts, calls, and calendar invites got in the way! In any case, if I were taking a similarity test, I’d say watch:phone is like phone:laptop or like laptop:desktop. Of course I could function without any of these devices, but why would I?

Soon after declaring my long term commitment to my watch, I opened a box from Amazon and within five minutes, I was enamored with Alexa the Echo. I set her up in a few minutes, connecting her to my Amazon Prime account and my husband’s ad-free Pandora account. I took her in the kitchen and grew immediately dependent on my ability to do things with just my voice:

  • Alexa, play Pandora Glee Cast Radio
  • Alexa, what’s the weather going to be tomorrow?
  • Alexa, set a timer for 3 minutes.
  • Alexa, turn down the volume
  • Alexa, add sunscreen to my shopping list
  • Alexa, add “call mom” to my to do list

But several things frustrate me about Alexa, and it isn’t just her inability to understand what seems to be a basic request. She can’t tell me what’s on my calendar, because it is not a Google calendar. She can’t add items to the shopping list I share with household members via Cozi. And it appears she can’t directly read my iTunes library – I think Amazon wants me to import all my songs into their cloud and charge me for cloud space. I’ll keep using Pandora, thank you very much.

What occurred to me, as I felt like I was cheating on my watch with Alexa, is that there is a WAR going on underneath these devices. You see it when you log into Apple’s new photos program. You see it when you log into the Echo application. They want to own your content – and then get you for storage and all the features on top. Getting people hooked on devices is the key. Because of Alexa, I went from having a bad attitude about Google’s calendar platform to wanting to give them another try. I went from being a die-hard, premium paying user of Cozi’s calendar, shopping, and to-do platform to being dissatisfied because I can’t integrate it with Alexa.

I long for the day that Alexa and Siri and Cozi and everything else work together to make my life easier. I keep hearing that they are trying to create these open APIs to allow for more integration, but I suspect there are strong forces at play to keep them apart.

 

READ MORE

Disruption Is the New Normal

Disruption Is the New Normal

By nature, disruptors are not popular. “First they ignore you, then they laugh at you, then they fight you, then you win, then they copy you.” We have all heard some version of this quote, and we have all seen it play out in real life. We've seen it with building...

read more
What Would You Say You Do Here?

What Would You Say You Do Here?

“I deal with the … customers so the engineers don't have to! I have people skills!” That famous Office Space quote from Tom Smykowski cracks me up every single time. I know Toms. I’ve been Tom. Change the quote to say, “IT Team” instead of “engineers,” and there’s a...

read more
What’s in a Name?

What’s in a Name?

In today’s impression-obsessed, content-rich, never-ending-narrative-building climate, there is a surplus of articles that exacerbate the importance of developing a strong competitive BRAND for your organization. But what about your company’s name? What about the...

read more
What Is Ted Lasso Teaching Us?

What Is Ted Lasso Teaching Us?

Featuring Dave Allston For me, it started about six months ago… “Do you watch Ted Lasso?” This question pops up on Zoom calls. References often show up deep within the heart of important meetings as a form of verbal punctuation and most certainly are a mainstay of...

read more
Calling Everyone Back to the DEI Table

Calling Everyone Back to the DEI Table

It is no secret that 2020 put a glaring spotlight on the importance of diversity, equity, and inclusion in our everyday lives. As our communities reckoned with difficult questions and conversations around racial equity and justice, those topics found their way into...

read more
Did We Just Fall in Love With Hybrid Meetings?

Did We Just Fall in Love With Hybrid Meetings?

Last week, we held a two-day training session for our extended leadership team. We’d been planning it for months — the meeting room, the dinner activity, the team building exercises … the works! This was, as I’m sure you’re picking up on, more than just a meeting,...

read more